FAQ

Questions Restaurant Owners Ask Us

If you're wondering whether this works for your restaurant, you're not alone. Here are the answers to what we hear most often.

Getting Started

Most restaurants are live within two weeks. We handle the design, development, and configuration. You provide your menu, logo, photos, and brand preferences — we do everything else.

None. We build and launch your entire site. Once live, managing your menu, rewards, and orders is as simple as using any app on your phone. Your staff can learn the dashboard in about 5 minutes.

Your menu (items, prices, categories), your logo or brand colors, photos of your food (if you have them), and any preferences for your site. If you don't have professional photos, that's okay — we'll work with what you have.

We replace it with something that actually works for your business — a site that takes orders, builds loyalty, and grows your direct business. Most restaurant websites are digital brochures. Yours will be a revenue channel.

Cost & Pricing

$0 to design and build. $50/month to keep your website live — hosting, your domain, updates, and support. If you add online ordering, it's 8% per transaction — and you keep all tips and delivery fees. No setup fee. No contract. For context, delivery apps charge 15-30% and you don't even get your customers' email addresses. With NomAgain you get a custom website, ordering, loyalty program, staff dashboard, and full ownership of your customer data.

No. We design and build your entire site — custom design, ordering system, loyalty program, staff dashboard — at no cost to you. Once live, you pay $50/month for hosting, your domain, updates, and support.

Your website stays live at $50/month regardless — that covers hosting, your domain, and support. The 8% ordering fee only applies when customers actually order through your site. If nobody orders, the ordering fee is $0. You still have a professional website driving foot traffic and building your brand.

Customers & Switching

This is the #1 question we get — and the answer is: they don't have to stop all at once. The strategy is gradual. You put QR codes in your delivery app packaging that say "Order direct next time — earn rewards." The loyalty points and lower prices give customers a reason to switch. Most restaurants run both channels during the transition.

Absolutely. Most restaurants run both during the transition. NomAgain adds a direct ordering channel — it doesn't replace your existing ones. You control the pace. The goal isn't to drop delivery apps overnight; it's to stop depending on them.

Three main ways: (1) QR codes in your delivery packaging and at your counter, (2) your social media and Google profile linking to your site, and (3) word of mouth from customers who love the loyalty program. We help you set up all of this.

Data & Ownership

You do. Always. Every email address, order history, and loyalty profile belongs to your restaurant. You can export it anytime. We never sell, share, or restrict access to your customer data.

Your data goes with you. Customer emails, order history, loyalty information — it's all exportable. We don't believe in locking you in. If we're not providing value, you should be free to leave. We'd rather earn your business every month.

Technical

No. NomAgain is purely software — it runs in the browser on any phone, tablet, or computer. No terminals, no card readers, no hardware to buy or maintain.

Yes. Multi-location support from day one. Unified loyalty program across locations, separate staff dashboards per location, and consistent branding everywhere.

Customers can browse your menu without an account. To place an order and earn loyalty points, they create a quick account using email, Google, Apple, or Facebook — no lengthy forms.

Still have questions?

Book a 15-minute demo and ask us anything. Or email us at hello@nomagain.com — we reply fast.

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FAQ — NomAgain | Common Questions from Restaurant Owners